Refund policy

CHANGE-OF-MIND PURCHASES

All sales are final for change-of-mind purchases. We do not accept returns or exchanges simply because you no longer want an item, including unopened products.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order when it arrives. If an item is damaged, defective, incorrect or missing, contact us as soon as possible at laguildeadmin@icloud.com.

Include your order number, a description of the issue and, where possible, photos of the item and its packaging. Please keep the packaging while we review the issue.

We will work with you to arrange an appropriate replacement or refund. Please contact us before sending an item back so we can provide instructions.

Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to post the refund.

YOUR CONSUMER RIGHTS

This policy does not limit any rights or remedies available to you under applicable consumer protection laws.

CONTACT

La Boutique des Fans
131 Main St E
Hawkesbury, ON K6A 1A1
Canada

Email: laguildeadmin@icloud.com
Phone: 613-632-3267